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2061950 - Message "No user-specific shop papers are defined" returned when trying to print notifications.

Symptom

  • When printing a maintenance or service notification, the message ID612 is raised with the text "No user-specific shop papers are defined".
  • No shop papers are proposed.
  • Printing is not possible.

    Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

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Environment

  • SAP ERP Plant Maintenance (PM)
  • SAP ERP Customer Service (CS)
  • SAP ERP Quality Management (QM)
  • SAP R/3
  • SAP R/3 Enterprise
  • SAP ERP Central Component
  • SAP ERP
  • SAP Enhancement package for SAP ERP
  • SAP Enhancement package for SAP ERP, version for SAP HANA
  • SAP S/4HANA, on-premise

Product

SAP ERP Central Component all versions ; SAP ERP all versions ; SAP R/3 Enterprise all versions ; SAP R/3 all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

Printing,shoppaper, shop papers, popup, pop-up, service order, work order,EAM, No user-specific shop papers are defined, Message no. ID612, ID 619, QM03 , KBA , PM-WOC-MN , Maintenance Notifications , CS-CM-SN , Service Notification , QM-QN , Quality Notifications , Problem

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