SAP Knowledge Base Article - Preview

2062011 - Agent Dashboard: Service cannot be reached

Symptom

  • Service cannot be reached error message appears
  • HTTP 403 - Forbidden
  • Forbidden - You don't have permission to access this resource


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA
  • SAP S/4HANA for Customer Management

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP S/4HANA for customer management 1.0 ; SAP S/4HANA for customer management 2.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

Agent Dashboard, Service cannot be reached, HTTP 403, Forbidden, SICF , KBA , CRM-IC-CHA-TEL , Telephony Integration , CRM-IC-FRW , Framework , How To

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