Symptom
- We do observe regular crashes of the MobiLink Profiler/Monitor.
- A crash log file "hs_err_pid140.log" was created.
=== MobiLink server log file ===
:
I. 2014-08-29 14:41:38. <3596> (,admin) Request from "MobiLink Profiler" for: remote ID: admin, user name: admin, version: for_ML_Monitor_only
:
E. 2014-08-29 14:46:50. <3596> (,admin) [-10410] The client failed to send a complete sequence of commands
I. 2014-08-29 14:46:50. <3596> (,admin) Profiler session failed
:
=== hs_err_pid140.log ===
:
--------------- N a t i v e C r a s h i n f o ---------------
Stack:
SP PC RetPC Symbol
0: 0x000000005fddec00 0x0000000077483290 0x0000000077331a4a ntdll::RtlFreeHeap + 208 bytes
1: 0x000000005fddec80 0x0000000077331a4a 0x000000005fb93c38 kernel32::HeapFree + 10 bytes
2: 0x000000005fddecb0 0x000000005fb93c38 0x000000005fb76380 dbjodbc16::Java_ianywhere_ml_jdbcodbc_jdbc4_IDatabaseMetaData_supportsTableCorrelationNames + 10056 bytes
3: 0x000000005fddece0 0x000000005fb76380 0x000000005fb75d0b dbjodbc16::Java_ianywhere_ml_jdbcodbc_IIStatement_setQueryTimeout + 6112 bytes
4: 0x000000005fdded60 0x000000005fb75d0b 0x000000005fb7566e dbjodbc16::Java_ianywhere_ml_jdbcodbc_IIStatement_setQueryTimeout + 4459 bytes
5: 0x000000005fdded90 0x000000005fb7566e 0x000000005fb7925c dbjodbc16::Java_ianywhere_ml_jdbcodbc_IIStatement_setQueryTimeout + 2766 bytes
6: 0x000000005fddedd0 0x000000005fb7925c 0x00000000031a9870 dbjodbc16::Java_ianywhere_ml_jdbcodbc_IIPreparedStatement_internalExecuteBatch + 92 bytes
:
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Environment
- SAP SQL Anywhere 16.0.0 build 1992 and earlier
SAP SQL Anywhere 12.0.1 build 4148 and earlier - Mobilink Profiler/Monitor on Microsoft Windows OS
Product
SAP SQL Anywhere 16.0 ; SAP Sybase SQL Anywhere 12.0
Keywords
MobiLink Monitor , KBA , BC-SYB-SQA , SQL Anywhere (on premise, on demand) , Problem
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