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2063269 - Classification of correct investigation area for SAP cases involving RF devices


When reporting SAP cases relating to warehouse managed activities processed through radio frequency (RF) devices, creating the case under the correct SAP component will ensure that the request is dispatched and investigated in a timely manner and avoid delays in a qualified response being supplied from SAP Product Support. Please see below for clarification of the correct areas of investigation of specific requests.



  • Logistics Execution (LE)
  • SAP Extended Warehouse Management (SCM-EWM)
  • SAP Extended Warehouse Management Radio Frequency (SCM-EWM-RF)
  • S/4 HANA
  • SAP R/3
  • SAP R/3 Enterprise 4.7
  • SAP ERP Central Component
  • SAP Enhancement package for SAP ERP
  • SAP Enhancement package for SAP ERP, version for SAP HANA


SAP ERP Central Component all versions ; SAP ERP all versions ; SAP R/3 Enterprise all versions ; SAP R/3 all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions


LM00, LM01, LM02, LM03, LM04, LM05, LM06, LM07, LM09, LM11, LM12, LM13, LM18, LM19, LM24, LM25, LM26, LM27, LM30, LM31, LM32, LM33, LM34, LM35, LM36, LM37, LM45, LM46, LM47, LM50, LM51, LM55, LM56, LM57, LM61, LM62, LM63, LM64, LM65, LM66, LM71, LRF1, LRF2, mobile, PKRFBC, SCM-EWM-RF   , KBA , sicf , ~itsmobile = 1 , handhelds , handheld terminals , LE-MOB , Mobile Devices , BC-FES-ITS , SAP Internet Transaction Server , LE-WM-TFM , Warehouse Movements , BC-FES-CON , SAP Console , SCM-EWM-RF , Radio Frequency Processing , How To

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