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2064295 - Error "Sharepoint 2013 Failed to create a custom control 'BusinessObjects UserPreferences', feature 'BOBJ Preferences'"

Symptom

1. The IOMS installation completes successfully but while creating a site collection using BusinessObjects site template the following error is received:-
    "Sharepoint 2013 Failed to create a custom control 'BusinessObjects UserPreferences', feature 'BOBJ Preferences'"

2. The IOMS install logs reflect the below traces:-

Calling msiexec with parameters: INSTALLDIR="C:\SAP BusinessObjects\" REBOOT="ReallySuppress" MSIRESTARTMANAGERCONTROL="Disable"  ALLUSERS=1
Error: Module C:\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\EnterpriseFramework.dll failed to register

Error: Module C:\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\InfoStore.dll failed to register

Error: Module C:\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\PluginManager.dll failed to register

3.  These errors are observed for most of the dll's that the installer tries to register.

4. Open the command prompt and navigate to <IOMS Install Dir>\win64_x64\ and type regsvr32 EnterpriseFramework.dll, and press enter to receive the below error.

Error


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Environment

  • SAP BusinessObjects BusinessIntelligence Platform 4.0
  • SAP BusinessObjects BusinessIntelligence Platform 4.1
  • BI 4.x Integration Option for Microsoft Sharepoint(IOMS)
  • Sharepoint Server 2013

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

Installation,side-by-side, sidebyside,VC++, Visual C++ Runtime, MFC, IOMS , BI 4.0, BI 4.1, SharePoint, 2013,2010, custom control, side, by , side , KBA , BI-BIP-IK , Integration; Integration kits for SAP, Baan, PeopleSoft, Sie , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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