SAP Knowledge Base Article - Preview

2064843 - BI LaunchPad - Preferences window does not load or 'hangs' on click

Symptom

When trying to open the Preferences on the BI Launchpad, the loading wheel is persistent and the preference options never load.


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Environment

  • SAP Business Intelligence 4.0 and 4.1
  • Windows Server 2008 onwards
  • Internet Explorer 8 and onwards

Product

SAP Solution Manager 7.1

Keywords

stuck, BI, Launchpad, IE, ESC, IE ESC, not loading, hang , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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