Symptom
The user status is expected to be available in the dropdown list. But this user status is not displayed even when creating a new document from scratch. Thus, user is not able to set this user status to the header level or the item level in a document.
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Environment
- SAP Customer Relationship Management 7.0 and higher
- SAP enhancement package for SAP Customer Relationship Management
- SAP enhancement package for SAP CRM, version for SAP HANA
Product
SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions
Keywords
KBA , CRM-BTX-BF-STA , Status Management for Business Transactions , Problem
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