SAP Knowledge Base Article - Public

2068737 - Adaptive Processing Server & Web Application Container Server Failed


  • After server reboot post-installation, Adaptive  Processing Server and Web Application Container Server  are in failed state.


  • SAP BusinessObjects Business Intelligence platform 4.x
  • Microsoft Windows Server operating system

Reproducing the Issue

  • Install SAP BusinessObjects BI platform 4.x server components on Windows server.
  • Reboot the server when the installation is complete.
  • Open Central Configuration Manager (CCM) and login to Manage Servers.
  • Adaptive Processing Server  & Web Application Container Server are in  failed state.


ProcMon logs show 'cryptoJFIPS.jar' file missing form <Install DIR>\java\lib\external directory.


  • Stop the Server Intelligence Agent (SIA).
  • Copy the CryptojFIPS.jar file from a working environment to "<Install DIR>\java\lib\external directory" of the non-working environment.
  • Start the SIA.

See Also

2068635 - All servers in stopped/disabled state post-installation of BI 4.x


APS & WACS failed 4.1, 4.0, APS failed, WACS failed, 4.1,  CryptoJ, CryptoJFIPS.jar , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem


SAP Crystal Server 2013