Symptom
- After server reboot post-installation, Adaptive Processing Server and Web Application Container Server are in failed state.
Environment
- SAP BusinessObjects Business Intelligence platform 4.x
- Microsoft Windows Server operating system
Reproducing the Issue
- Install SAP BusinessObjects BI platform 4.x server components on Windows server.
- Reboot the server when the installation is complete.
- Open Central Configuration Manager (CCM) and login to Manage Servers.
- Adaptive Processing Server & Web Application Container Server are in failed state.
Cause
ProcMon logs show 'cryptoJFIPS.jar' file missing form <Install DIR>\java\lib\external directory.
Resolution
- Stop the Server Intelligence Agent (SIA).
- Copy the CryptojFIPS.jar file from a working environment to "<Install DIR>\java\lib\external directory" of the non-working environment.
- Start the SIA.
See Also
Keywords
APS & WACS failed 4.1, 4.0, APS failed, WACS failed, 4.1, CryptoJ, CryptoJFIPS.jar , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
Product
SAP Crystal Server 2013