Symptom
How to expand the access to the detailed 360 feedback report to include the EX (matrix manager) role.
Environment
- SAP SuccessFactors 360 Multi Rater
- SAP SuccessFactors Performance Management
Cause
- The only way they can access the report is by going to the PM form, which means someone has to have sent them the form at some point.
- However, even if they're able to get to the PM form, they won't be able to view the 360 feedback if they were not added as a participant.
Resolution
Add to the route map to send a copy to the EX upon completion and the EX will then be able to view the detailed 360 feedback report.
See Also
KB article 2077250 - Get Feedback Feature - Manage Templates - Performance Management
Keywords
SF success factors PMGM PM , KBA , csg_q , sf 360 , LOD-SF-MTR-REP , Reporting & Analytics, Data Imports & Exports , How To
Product
SAP SuccessFactors HCM suite all versions ; SAP SuccessFactors Performance & Goals all versions