SAP Knowledge Base Article - Public

2069216 - Reports - How to Prevent External Users from Showing in Reports - 360 Multi Rater


  • This Article explains how to Prevent External Users from Showing in Reports
  • External customers are now showing up as employees in my analytics process. 
  • They are not receiving forms but are showing in my dashboard for other processes. 
  • Can you please explain why this information is now in our dashboard and how we can best remove it?


  • SAP SuccessFactors 360 Multi-Rater


  • The SuccessFactors Application provides ability for you to be able to include or exclude external participants in your reports.
  • If you would like to include or exclude external users in reports then go to Admin Center > search Filtering Options >  enable Exclude External Users from Report Results to exclude participants please check the box.
  • Also consider the related feature "Enable ability to filter by External Users" if you choose to include external users in your reports.


external users reports, 360 external users , KBA , sf 360 , LOD-SF-MTR-REP , Reporting & Analytics, Data Imports & Exports , How To


SAP SuccessFactors HCM Core all versions