Symptom
System trigger Exception error message while posting Credit Memo against Supplier Invoice.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Supplier Invoicing work center.
- Go to Invoices and Credit Memos view.
- Select the relevant Credit Memo ID.
- Click in Edit button.
- Navigate to Exceptions tab.
It shows the Exception error: "The sum of the credit memo amounts is greater than the invoice amount because of a discount, surcharge, or reduction".
Cause
There is a discount, surcharge or reduction in the Supplier Invoice and that is missing in the Credit Memo.
Resolution
The Net Amount in the Credit Memo may be the same as in the Supplier Invoice in item level, however, the same does not apply for header level. This can be checked in the "Deduction and Surcharges" subtab. There it shows the price difference between the Invoice and the Credit Memo.
Therefore the Exception appears.
The user should enter the same discount, surcharge or reduction in the Credit Memo as in the Supplier Invoice. Only then the user will be able to post it.
Keywords
Credit memo, Supplier invoice, The sum of the credit memo amounts is greater than the invoice amount, discount, surcharge, reduction, exception , KBA , AP-SIP , Supplier Invoice Processing , How To
Product
Attachments
| Kari.docx |
SAP Knowledge Base Article - Public