SAP Knowledge Base Article - Public

2070235 - Error in Credit Memo: "The sum of the credit memo amounts is greater than the invoice amount because of a discount, surcharge, or reduction"

Symptom

System trigger Exception error message while posting Credit Memo against Supplier Invoice.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center.
  2. Go to Invoices and Credit Memos view.
  3. Select the relevant Credit Memo ID.
  4. Click in Edit button. 
  5. Navigate to Exceptions tab.

It shows the Exception error: "The sum of the credit memo amounts is greater than the invoice amount because of a discount, surcharge, or reduction". 

Cause

There is a discount, surcharge or reduction in the Supplier Invoice and that is missing in the Credit Memo.

Resolution

The Net Amount in the Credit Memo may be the same as in the Supplier Invoice in item level, however, the same does not apply for header level. This can be checked in the "Deduction and Surcharges" subtab. There it shows the price difference between the Invoice and the Credit Memo. 

Therefore the Exception appears. 

The user should enter the same discount, surcharge or reduction in the Credit Memo as in the Supplier Invoice. Only then the user will be able to post it. 

Keywords

Credit memo, Supplier invoice, The sum of the credit memo amounts is greater than the invoice amount, discount, surcharge, reduction, exception  , KBA , AP-SIP , Supplier Invoice Processing , How To

Product

SAP Business ByDesign all versions

Attachments

Kari.docx