SAP Knowledge Base Article - Public

2070527 - Manage Templates - There was an error retrieving data error message - Calibration


  • Unable to open a Calibration session
  • Unable to open a specific tab within the calibration session.


"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 


SAP SuccessFactors Calibration

Reproducing the Issue

  1. Log into the instance;
  2. Go to the Calibration module tab;
  3. Open a Calibration session from the list;
  4. See the error message


Usually the cause is a user data issue.


  1. Go to Admin Center;
  2. Select Calibration -> Manage Calibration Template;
  3. Select the desired Calibration template;
  4. Click on the Views tab;
  5. Select List Views;
  6. Unselect all user fields to display in order isolate the data field that’s causing the problem.


error, retrieve data, calibration session, open session, data issue, template, views, list view, problem , KBA , csg_q , sf error messages calibration , LOD-SF-CAL-SES , Sessions, Creating, Managing etc. , Problem


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