SAP Knowledge Base Article - Public

2070813 - Ratings - Calibrated Ratings on En Route Forms - Calibration

Symptom

Ratings on PM Forms in the Manager's En Route folder are different than the ratings in Calibration.

Environment

  • SAP SuccessFactors Performance Management
  • SAP SuccessFactors Calibration

Cause

The Manager accesses the Form from the En Route folder. As the Form is currently owned by another user (Calibration Facilitator), the Manager or any other role that does not own the Form will only be able to see a copy of the document from the En Route folder.

The information that the Manager (or any other user) sees in the form in the En Route folder will not reflect what has been changed in the meantime.

Resolution

The forms in the En Route folder are basically copies of the forms at the time the user last accessed them from the Inbox before sending it to the next step in the Route Map. Any data modified in the form while it is with other roles in the route map will not be visible to the user until the form is back in their Inbox or Completed folder.

This is intended to prevent a user from seeing information that they should not see while the form is en route.

Depending on the configuration, the modifications will be displayed in Employee Profile immediately after they have been modified in the Calibration Session. The users who have permission to view the rating in Employee Profile will be able to see the new ratings immediately.

Keywords

ratings, calibration, calibrated, en route forms, form, copy, modify , KBA , csg_q , LOD-SF-CAL-PM , Calibrating with Performance Form Data , Problem

Product

SAP SuccessFactors Performance & Goals all versions