SAP Knowledge Base Article - Public

2071484 - Goal Plan Layout Issues After Upgrading to GM v12


  • Comment boxes do not line up when using IE9 or some older browsers
  • Similar related layout issues


SAP SuccessFactors Goal Management


Some browsers do not handle modern style sheets and are not correctly interpreting the layout. This is not a product issue. Depending on your browser, it will display correctly for some users but not others if they are using older browsers.


A. Have users try another browser like Chrome where there are no issues.

B. You can fix this by changing a setting in your Theme Manager:

  1. Action Search: Theme Manager
  2. Locate your current default > Select the stacked three dots > Duplicate
  3. Create a new Theme Name for the duplicate
  4. Under the Quick Theme section, locate Use advanced styles in older browsers > Select the dial for No > Save
  5. Go back to Manage Themes and make the duplicate your default theme > Save
  6. Logout then log back in


success factors, GM, PMGM, comment box layout, comment boxes indented, comment boxes alignment, comment box alignment, comment box display issue , KBA , LOD-SF-GM-ADM , Admin Tools, Settings, Permissions , Problem


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