2071632 - Error ”Server Intelligence Agent:CMS XXXXR2.CentralManagementServer has failed and the Server Intelligence Agent has not been able to connect to the cluster. Please verify your CMS port and database settings are correct” message is received in Event viewer logs in BI 4.1.

Symptom

Error "Server Intelligence Agent:CMS XXXXR2.CentralManagementServer has failed and the Server Intelligence Agent has not been able to connect to the cluster. Please verify your CMS port and database settings are correct" message is received in Event viewer logs in BI 4.1.
Or
Error "Server Intelligence Agent: server XXXXR2.CentralManagementServer is considered failed because it has stopped 5 time(s) within 60 minute(s). Please restart this server" message is recieved in Event Viewer logs in BI 4.1.

Environment

SAP BusinessObjects Business Intelligecne (BI) 4.1 SP04
Windows Server

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

cms.exe,visible,task, manager,cluster,failed,centralmanagementserver , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.