SAP Knowledge Base Article - Public

2072046 - Performance Form Goals Not Syncing With Goal Plan

Symptom

Goal data was edited on the Goal Plan but it is not being updated in the Performance form.

Environment

  • SAP SuccessFactors Goal Management
  • SAP SuccessFactors Performance Management

Reproducing the Issue

  1. The Performance form has sync enabled with the goal plan
  2. Update the goal in a goal plan
  3. Performance form does not reflect the updated goal

OR

    1. The Performance form has sync enabled with the goal plan
    2. Process a mass update via imports
    3. Performance forms are not updated

    Cause

    • Enable the Goal Management-Performance Management Sync has not been enabled in the instance
    • The Performance form option for autosync is not enabled (AutoSync = False).

    Resolution

    • Ensure Enable the Goal Management-Performance Management Sync is enabled under Admin Center > Performance Management Feature Settings
    • Enable Auto-Sync with steps in 2076599

    See Also

    Keywords

    goals, objectives, goal, objective, pm form, not in sync, goal sync, sync, goal management, manage goal data, success factors, successfactors, PM, GM, PMGM , KBA , csg_q , LOD-SF-PM-GM , Goals in PM Form , Problem

    Product

    SAP SuccessFactors Performance & Goals all versions