Symptom
- Reporting multiple timeslices and kernel engine messages, e.g.
timeslice -1001, current process infected at 0xe5bfdf (ptn_unkeep+0x6f)
- The timer errors, where ASE isn't able to clear the negative values look like this:
kernel Warning: The internal timer is operational and has recovered from previous failure.
kernel Warning: The internal timer is not progressing. If this message is generated multiple times, report to Sybase Technical Support and restart the server (alarminterval=-739).
- These are also variations of the same problem:
kernel timeslice -1001, current process infected at 0x150a8b4 (atomic_try+0x2)
- Stacktrace may include:
(null)
s_free
s_pop
s_cleanframe
clean_process
kill_proc
terminate_process
quitfn
flushtoeom
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Environment
- SAP Adaptive Server Enterprise (ASE) 15.7
- SAP Adaptive Server Enterprise (ASE) 16.0
Product
Keywords
spinlock, warning, atomic_try, time slice, internal, RDI, orphan locked spinlock , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Bug Filed
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