Symptom
This material explains how the Delivery Address is copied to the Shopping Cart when using the option "Shopping Cart (Advanced)".
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Home work center.
- Go to Self-Services view and Self-Services Overview sub-view.
- Select Go Shopping (Advanced) option.
- Fill the fields "Recipient" and "Ship-to/Service Location".
OR
- Go to Project Management work center.
- Go to Common Tasks view and Go Shopping sub-view.
- Fill the fields "Recipient" and "Ship-to/Service Location".
OR
- Go to Project Team work center.
- Go to Common Tasks view and Go Shopping sub-view.
- Fill the fields "Recipient" and "Ship-to/Service Location".
The Delivery Address is determined automatically.
Cause
When the user provides a value against Recipient, the Delivery Address is copied onto the Shopping Cart from the Workplace Contact Data of the employee Master Data.
When the user provides a value against Ship-to/Service Location, the Delivery Address is copied onto the Shopping Cart from the Site Address of the supply chain design location Master Data.
Note 1: when both the fields are fulfilled, then the Delivery Address is selected from Ship-to/Service Location.
Note 2: when the user creates the Shopping Cart via option "Go Shopping", by default the creator (user) will be the Recipient.
Resolution
This is the standard system behavior.
See Also
- KBA: 2038134 - Changed Address Data for Employees are Not Taken Over in New Shopping Cart
Keywords
Determination, Delivery Address, Shopping Cart, Recipient, Ship-to, Service Location , KBA , AP-REQ , Internal Request Processing , SRD-SRM-PRO , Purchase Requests and Orders , How To
SAP Knowledge Base Article - Public