2072716 - Manage Goal Data - Handling Apostrophes & other Special Characters - Goal Management

• When importing goals you may need to import apostrophe's as part of the description and/or metric. If you import then using Western (ISO-8859-1) they will be imported as incorrect characters.

• Goal Management

1. Login as a user with the Admin Tools tab
2. Click on "Admin Tools"
3. Click "Import Goals" (or Beta Goals) from the Manage Goals section
4. Click "Browse" and select the CSV file that contains the goals to import
5. Click "Open"
6. Choose "Unicode (UTF-8)" from the Character Encoding drop-down
7. Click "Import"
8. This message will appear:
   Your file has been uploaded to the server successfully, and will be examined for the proper text file format. An email notification will be generated once your import has been processed indicating the final status of your request. The import process can take up to an hour, depending on the size of the import file. If you do not receive an email notification regarding your process, please contact our technical support.

KBA , LOD-SF-GM-REP , Reporting and Data Imports Exports , How To