Symptom
Lumira desktop hangs at 'Loading module" "Publish to SAP" stage
Environment
- SAP Lumira Desktop
Reproducing the Issue
- Start Lumira Desktop.
- Lumira Desktop hangs during initial start up at 'Loading module” "Publish to SAP HANA"' stage。
Cause
Complict with Google Chrome. The new Html5 interface and its redesign using Chromium architecture
http://www.chromium.org/developers/design-documents/multi-process-architecture
Resolution
- Uninstall Google Chrome, then reinstall Lumira Desktop.
- Before reinstall, the following items need to be cleared.
License Key folder: C:\Users\Public\sapvi
Preferences folder: C:\Users\<user>\.sapvi
Application folder: C:\Program Files\SAP Lumira
Keywords
cannot start, license expire, unable to start, stopped, pending at start , KBA , BI-LUM-DIS , Lumira Desktop/Discovery , Problem
Product
SAP Lumira, desktop edition 1.0