SAP Knowledge Base Article - Public

2073623 - Feature that checks for class conflicts for users - LMS


How to enable the LMS to check for scheduling conflicts when users are enrolling in Classes

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SAP SuccessFactors Learning

Reproducing the Issue

  1. Logon as a user in Learning
  2. Search for an Instructor Led Course in the catalog to register into the Class of that Item
  3. Click on "Register" for one of the Classes for that Item
  4. The Register button is grayed out, and there are "Registration not available" and "Scheduling Conflict" warnings


There is a configuration which prevents users from creating scheduling conflicts whenever they have two classes at the same time. And there is also a separate setting that prevents Admins/Managers from creating these conflicts as well.


The scheduling conflicts check can be turned on/off from the Learning Administration:

  1. Go to System Administration > Application Administration > User Settings:
    • If the settings "Prevent Users from creating user schedule conflicts" and/or "Prevent Admins and Managers from creating user schedule conflicts." are UNCHECKED
      • It allows the user (and/or admins/managers) to override the scheduling conflict and enroll into multiple Schedule offerings that are scheduled for the same date and time
    • If the settings "Prevent Users from creating user schedule conflicts" and/or "Prevent Admins and Managers from creating user schedule conflicts." are CHECKED
      • The application displays these warnings, and does not allow the class registration because of the conflict
  2. After configuring the settings for your business need, click on "Apply Changes" to save the configuration as desired. 

See Also

SAP Help Portal - General User Settings


SF, SuccessFactors, LMS, Learning, classes, conflict, User, settings, prevent, disable, enable, turn on off, error, warning, class, allow, admin, manager, user , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , How To


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