SAP Knowledge Base Article - Preview

2075357 - How to create a support case for SAP Governance Risk and Compliance


This article describes how to create the “Perfect GRC case”. Following this guideline you will be able to provide all the required information to SAP Support in order that your issue can be analyzed directly, thus helping to reduce the average processing time of the case.



SAP Access Control 10.0 ; SAP Access Control 10.1 ; SAP Access Control 10.1 for SAP S/4HANA ; SAP Access Control 12.0 ; SAP Access Control 12.0 for SAP S/4HANA ; SAP GRC Access Control 5.3 ; SAP Process Control 10.0 ; SAP Process Control 10.1 ; SAP Risk Management 10.0 ; SAP Risk Management 10.1


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