SAP Knowledge Base Article - Preview

2075567 - "An internal error occured while calling 'getBlobInfos' API (Error: ERR_WIS_30270) (Error: INF)" when saving WebI to PDF format

Symptom

  • A Web Intelligence (WebI) report is viewed in BI Launchpad
  • When the report is saved from the viewer to PDF format, an error occurs:

"An internal error occured while calling 'getBlobInfos' API (Error: ERR_WIS_30270) (Error: INF)"


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Environment

SAP BusinessObjects Business Intelligence 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

export print schedule scheduled render process file disk desktop local drive saveas save-as save to my computer as occurred wis30270 WIS 30270 processdpcommands processdpcommandsex viewer viewing boe infoview bi bi4 bi40 bi41 40 41 4.0 4.1 4x 4.x interactive analysis adobe acrobat mount mnt webi Web Intelligence WebIntelligence , KBA , BI-RA-WBI , Web Intelligence , Problem

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