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2075671 - Best Practice: How to identify or troubleshoot Tomcat crash, unresponsive or hanging issue

Symptom

How to identify or troubleshoot Tomcat crash, unresponsive or hanging issue.


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Environment

  • SAP BusinessObjects BI Platform 4.x, 2025 and above
  • Tomcat7
  • Tomcat 8, Tomcat9 (MaxPermSize is no longer used from Tomcat8, 2297866)

Product

SAP BusinessObjects Business Intelligence platform 2025 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

JVM heap, apache tomcat, hanging, out of memory, java heap size, fatal error, VM Arguments, EXCEPTION_ACCESS_VIOLATION, stop, start, JMX, HTTP-NIO, HTTP-NIO-8080, HTTP-NIO-8080-EXEC, 4.1, 4.2, 4.3 Tomcat8+ (Java 8+) no longer uses Permsize and MaxPermsize   tomcat,crash,hang,bidep,bpkba,tskba , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , How To

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