Symptom
- This KB article describes how to resolve the following character count error in PMv12:
Error - Required Fields are not filled or value is not valid.
Section: Review Context/Summary: field contains too many characters, comments length cannot be more than 4000 characters.
- Users are unable to save comments in PMv12 forms. When in MS Word, the attached feedback counts to less than 4000 characters including spaces; however in SuccessFactors, when copying and pasting the feedback into the comments, the user gets the attached error message, indicating it is over 4,000 characters:
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
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Environment
- SAP SuccessFactors Performance Management
- PM v11 or PM v12
Product
SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Performance & Goals all versions
Keywords
SF, Success Factors, PM , KBA , sf error messages pm , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Problem
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