2076009 - Performance Form Won't Open, Route, Looks Cut Off, or Has Formatting Issues

Forms have been launched to many users and most forms are ok, but a few user forms are showing an error or are not working properly. Common issues include:

• Users are getting an error: "An application error occurred. Please try again later, or notify support if the issue keeps occurring"
• When routing a form, the user is kicked out to the home page
• A form only partially loads and is cut off at some random spot
• Forms look blank for some users while the same forms are correct for others
• Users see page formatting issues with tables broken or nested incorrectly
• Users see goal content showing up in the wrong place
• A form works in one step but not in others
• Various JavaScript errors are displayed (a yellow alert triangle is in the bottom left of browser)
• Text fields show a higher character count than expected
• Text in comment box looks cut off
• A form routed to the next step cannot be opened and the page hangs

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors Performance Management
• SAP SuccessFactors 360 Multi-Rater 

SF, success factors, corrupted text, HTML, performance review, 360 multirater, en-US locale for standard elements in data model is missing, MTR-3057, PMR-3092 , KBA , csg_q , sf error messages gm , sf error messages pm , LOD-SF-PM-FRM , Forms & Templates , LOD-SF-PM-SYS , System Performance , Problem