SAP Knowledge Base Article - Public

2076031 - Form showing wrong or no goals - Performance Management

Symptom

Year over year, users may need new templates for Performance Management reviews. One common step that is overlooked is correctly assigning the PM template to the correct goal plan. This can result in users seeing past year’s goals instead of the year that they would like to review.

Environment

  • SAP SuccessFactors Performance Management

Cause

Misconfiguration of the wrong Goal Plan on a PM form

Resolution

The steps below will help make the proper changes using Manage Template.

  1. Login as the Admin user
  2. Click into Admin Tools
  3. Under Performance Management > Click into Manage Templates
  4. Select the Performance Review tab
  5. Click into one of the template name that you want to have update
  6. Click into Fields and Sections
  7. Click into the Goals section
  8. Under “Choose which goal plan you want to link” > Select the Goal Plan
  9. Click on “Save” for changes to take place

Please Note: This setting does not update live forms. Forms have to be relaunched to confirm the changes.

Keywords

goals not showing in form , KBA , sf performance manage templates , sf error messages pm , LOD-SF-PM-GM , Goals in PM Form , Problem

Product

SAP SuccessFactors HXM Core all versions ; SAP SuccessFactors Performance & Goals all versions