2077847 - Tax Code in the Create Down Payment Window is Not the Same as in the Sales Order

In the Create Down Payment window of the Create Down Payment functionality in the Sales Orders view, the values displayed in the drop down list for the Tax Code are different than the Tax Code of the sales order items. However in the actual created Down Payment Invoice Request, the Tax Code of the Tax Country of the sales order item is displayed.

SAP Business ByDesign

This issue occurs for any sales order which has a different tax country than the country of the account. In the following example a sales order with tax country DE- Germany and a account with country UK - United Kingdom will be used:

1. Go to the Sales Orders work center.
2. Select the Sales Orders view.
3. Open sales order XYZ (XYZ represents the ID of the sales order).
4. Navigate to the Items tab.
5. Select the Taxes sub tab.
6. The Tax Country is displayed as DE (DE represents the tax country for the sales order item).
7. The Tax Code in this example is displayed as 507 - Intra-Community Supply.
8. Close the sales order and select it in the OWL (Object Work List).
9. Click on the Create Down Payment button.
10. In the Create Down Payment window select the drop down list for the Tax Code.
11. If you select tax code 507 you can see that the UK tax code 507 - Exempted sale of services is only available and not as expected the tax code 507 - Intra-Community Supply for DE - Germany.
12. Create the down payment.

1. Go to the Customer Invoicing work center.
2. Select the Invoice Requests view.
3. Open the down payment request ABC (ABC represents the down payment request you just created).

The tax code 507 - Intra-Community Supply for DE - Germany is displayed.

In the Create Down Payment window of the Create Down Payment functionality in the Sales Orders view, the values displayed in the drop down list for the Tax Code are always the Tax Codes for the country of the account’s country and not the value from the tax country of the Sales Order.
However in the actual created Down Payment Invoice Request, the Tax Code of the Tax Country is displayed hence in the example mentioned the Tax Country is DE - Germany and the Tax Code is 507 - Intra-Community Supply for Germany.

This behaviour could only be changed by adding the field Tax Country to the Create Down Payment window.

A request has been included to add the Tax Code field in the Create Down Payment window as feedback to the product planning process. Currently, it is not possible for the Support Team to provide additional information regarding the availability of this feature in a future release. For further information in regards the deployment of this new functionality in the system, please contact your sales contact (Account Manager/Customer Advocate/Solution Advisor).

In the meantime, consider using the following workaround:

The down payment can be created in the Invoicing work center if the Tax Country is not the same as the country of the account.

Down Payment, Tax Code, Sales Order, Invoice Request, 507 , KBA , AP-CI , Customer Invoice Processing , How To