Symptom
Environment
- Variable Pay
Reproducing the Issue
- After running a calculation in a variable pay program.
- I get 2 successful emails in response.
- In the resultant bonus payout details report, I get duplicate payout records for an individual on some individuals.
- I have verified that the associate input file has only one record per time period. The duplicate records cause extra payouts to these associates.
Cause
- This issue happens in rare circumstances when multiple recalculate bonus payout requests are triggered at the same time.
Resolution
-
This issue happens in rare circumstances when multiple recalculate bonus payout requests are triggered at the same time. Be careful not to run the bonus calculation multiple times.
-
Try the following steps to resolve:
1. Delete all history records. Go to the edit employee history tool and delete all the history records.
2. Re-import the employee records.
3. Recalculate the bonus payout.
4. Run the bonus detail payout report.
Note: Since your forms are already created, you need to delete them first and then re-create them.
Keywords
KBA , sf varpay manage data , LOD-SF-CMP-VAR , Compensation Integration Issues with Variable Pay , Problem
Product
SAP SuccessFactors HCM Core all versions