Symptom
Not all direct reports appear under the Team Overview page after manager change occurred.
Environment
SAP SuccessFactors Performance Management
Cause
Manager transfer options were not selected when updating the hierarchy, even though the options are selected on the form template.
Resolution
If Manager transfer options were not selected when updating the hierarchy, even though the options are selected on the form template, the form will not transfer to the new manager causing the employee to now show in the Team Overview page. When updating an employee’s manager, be sure to select manager transfer options to move all form content to the new manager. This will ensure that all direct reports will appear under Team Overview for the new manager.
Keywords
team overview missing employee , KBA , sf team overview , LOD-SF-PM-TO , Team Overview , Problem