Symptom
Not all direct reports appear under the Team Overview page after manager change occurred.
Environment
SAP SuccessFactors Performance Management
Reproducing the Issue
Cause
Manager transfer options were not selected when updating the hierarchy
Resolution
You can manually move the forms to the new manager by following the steps in Implementing and Managing Performance Management - Transferring Forms to New Manager.
If Manager transfer options were not selected when updating the hierarchy, the form will not transfer to the new manager causing the employee to now show in the Team Overview page. When updating an employee’s manager, ensure to select manager transfer options to move all form content to the new manager. Documentation on how to do this is in the below pages:
- Implementing and Managing Performance Management - Configuring Document Transfer for Changing Managers in People Profile
- Implementing and Managing Performance Management - Triggering Document Transfer
- Implementing and Managing Performance Management - Example: Transferring Inbox Forms When Manager Changed
See Also
- Implementing and Managing Performance Management - Team Overview
- Implementing and Managing Performance Management - Transferring Forms to New Manager
- Implementing and Managing Performance Management - Configuring Document Transfer for Changing Managers in People Profile
- Implementing and Managing Performance Management - Triggering Document Transfer
- Implementing and Managing Performance Management - Example: Transferring Inbox Forms When Manager Changed
Keywords
success factors, SF, SFSF, PM, PMGM, teams, employees, direct report, missing team members, team overview, missing, employee, transfers, options, move, moving, moved, transferred, transferring , KBA , sf team overview , LOD-SF-PM-TO , Team Overview , LOD-SF-PM-MAP , Routing, Route Maps & Workflows , Problem