SAP Knowledge Base Article - Public

2078685 - Team Overview Not Showing Direct Reports - Performance Management

Symptom

Not all direct reports appear under the Team Overview page after manager change occurred.

Environment

SAP SuccessFactors Performance Management

Cause

Manager transfer options were not selected when updating the hierarchy, even though the options are selected on the form template.

Resolution

If Manager transfer options were not selected when updating the hierarchy, even though the options are selected on the form template, the form will not transfer to the new manager causing the employee to now show in the Team Overview page. When updating an employee’s manager, be sure to select manager transfer options to move all form content to the new manager. This will ensure that all direct reports will appear under Team Overview for the new manager.

Keywords

 team overview missing employee , KBA , sf team overview , LOD-SF-PM-TO , Team Overview , Problem

Product

SAP SuccessFactors HXM Core all versions ; SAP SuccessFactors Performance & Goals all versions