2078689 - Default Rating And Unrated-Rating Values in Performance Management

• This KB article explains how to leverage the option unrated-rating to prevent unrated scores from negatively impacting overall ratings.
• Typically an unrated rating is going to lower an overall performance rating. Using unrated-rating will eliminate this behavior.
• How do I prevent my overall ratings from being lowered by unrated ratings?
• How can we put in a rating of "Too new to rate" that does NOT affect averages in reporting and dashboards?

SAP SuccessFactors Performance Management

Using Default and Unrated-Rating Values:

• The "unrated-rating" tag is similar to the "default-rating" tag.
• This option allows a response that would be recognized (for the purpose of filling the need for a required rating) but NOT count as a rating with a numeric value (so it would not affect the scoring and averages).
• You can have both a "default-rating" (such as "Unrated" or "Select one…") and an "unrated-rating" response choice (such as "Too new to rate").
• When added to your PM form rating scale this optional rating is treated as unrated like the <default-rating> in terms of rating value.

Example:

<default-rating>Choose One</default-rating>

<unrated-rating>Too New to Rate</unrated-rating>

Given a scale like this:

• 1.0 Does Not Meet
• 2.0 Meets
• 3.0 Exceeds

You will see the following rating scale display on form:

• Choose One
• Too New to Rate
• 1.0 Does Not Meet
• 2.0 Meets
• 3.0 Exceeds

 Or if the following if show-value is set to false in the section scale then the numeric value is hidden:

• Choose One
• Too New to Rate
• Does Not Meet
• Meets
• Exceeds

The user can either leave it unchanged or select a rating. If left unchanged, it will show "Choose One" and the actual rating will be null (unrated).

If the "Too new to rate" is selected the actual rating will be treated as null and unrated as well.

Performance Management Admin Guide

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