SAP Knowledge Base Article - Preview

2080050 - Phone Number Not Pulled While Creating a New Contact From Live Activity

Symptom

While creating a New Contact for an Incoming Phone Call for which the Customer is identified the Phone Number is not pulled automatically.


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Product

SAP Cloud for Customer core applications 1708 ; SAP Hybris Cloud for Customer add-ins 1708

Keywords

KBA , LOD-CRM-LA , Live Activity , Product Enhancement

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