SAP Knowledge Base Article - Preview

2080065 - What is a Full HRIS Sync? - Employee Central

Symptom

What is a Full HRIS Sync and when should we consider running a full sync?

  • We have noticed that our Employee Central data for some users is not correctly synced to Employee Profile. Certain data in Employee Profile does not match data held in Employee Central that is currently configured to sync to Employee Profile. What do we do?

Important Points to Consider:

  1. Full HRIS sync should not be performed in the following scenarios:
    • Employee Central is not the source system.
    • Custom Integration or 3rd party integration configured to directly update EP data.
    • Mini EC is being used. Refer KBA 3340964.
  2. Full HRIS sync is required only if multiple users are affected and the list of affected user are unknown/large. Before running a Full HRIS Sync, following options should be explored:
    • Re-saving affected portlet such as Job Information - If affected users are limited and known, re-saving the affected portlet in the UI triggers an on-the-fly sync automatically. 
    • Basic Import - If data is not in sync for a few specific users and affecting a limited set of fields, then Basic Import can be performed to update the data in EP so data in EP is in sync with EC. Refer KBA 2574481.
    • User Based HRIS sync - If data is not in sync for multiple fields for multiple users, however the list of affected users is known then user based HRIS sync should be performed. This job allows 1000 users in a single job run. Refer KBA 3044382 for more information on user based sync.
  3. If Full HRIS Sync is the only viable option, export current EP data via 'Employee Export' as a backup before running the job. Refer Exporting User Data for more information. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Employee Central

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions

Keywords

HRIS Sync, Full Sync, ec sync, Explained, Employee Central, Full HRIS Sync, schedule, scheduled job, monitor job, User Based HRIS Sync sf employee central , KBA , LOD-SF-EC-HRS , HRIS Sync , How To

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