Symptom
- This article explains how and when the Organization Chart gets updated when making changes to users in Employee Central. And also covers troubleshooting steps if the Org Chart is not updating correctly.
- We changed manager for an employee in Employee Central via Insert New Record/Manage Self-Service/Editing the current Job Info record/or via import, and we can see the new manager reflected the mini Org Chart in the Public Profile, in Employee Central the Manager is reflected correctly, and in Ad Hoc reports and also in Employee Central. Why has the Org Chart page not updated yet?
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Environment
SAP SuccessFactors Employee Central
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions
Keywords
HRIS, Sync, Org, Chart, POS, Organisation, Organization, Position, Time, Update, Updated, Hour, 30, 60, mins, minutes, delay, EC, EP, Team, My Team, Manager, Matrix, Employee, Relationship, Profile, Data , KBA , sf employee central , LOD-SF-EC-HRS , HRIS Sync , LOD-SF-PLT-ORG , Org Chart Issues , How To
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