SAP Knowledge Base Article - Public

2080580 - How to Enable Searching for Inactive Users - Employee Central

Symptom

  • This KB article explains the option to hide or allow inactive users to be retrieved in the Employee Central search box.
  • Here we can see there is no option to search for inactive users:

No.Option.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central

Cause

  • The Permission to search for Inactive users is found via Admin Tools > Manage Permission Roles.
  • If the above permission is not selected, the option to find inactive users is not available.
  • This permission does not require target population. That means that it can not be individually controlled via role, based on target population.
  • When the permission is checked, it will be granted to everyone in the Role.

Resolution

  1. Navigate to Admin Center > Manage Permission Roles
  2. Click on the Target Role > Click on 'Permissions'
  3. 'Manage Hires' or 'Manage Recruits' section > Permission Name: ‘Include Inactive Employees in the search’:

rbp.png

  1. If the Permission is Enabled:
  • The User will be able to search for Inactive Employees
  • In the People Search, ‘Include inactive users in search’ check box becomes available and can be selected
  • This will return inactive users as well as active users when searching in the 'People Search'
    • Inactive will be listed as '(inactive)'
    • Active Users will be displayed normally

InactiveUser.png

IMPORTANT NOTES: 

  • This permission does NOT impact behavior of the People Search in the global page header, for which the Inactive user search is controlled by a company-level configuration setting.
  • This permission cannot be restricted to a target population and is granted to everyone in the permission role.
  • This permission does NOT impact the behavior for the Org Chart search, inactive user will not be returned regardless if the permission is configured or not.

See Also

2876426 - Not able to find inactive users in Directory
2858918 - RBP to Control Inactive user search results in Module Pages People Search

Keywords

in-active, search, success, factors, find, user, not, available, SF, EC, inactive, role, permission, look, employee, users, include, see, check, target, population, define, require, RBP, EP, profile, assigned, display , KBA , sf employee central , LOD-SF-EC-EMP , Employment Information (Employment Details) , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions