2080580 - How to Enable Searching for Inactive Users - Employee Central

• This KB article explains the option to hide or allow inactive users to be retrieved in the Employee Central search box.
• Here we can see there is no option to search for inactive users:

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors HXM Suite
• SAP SuccessFactors Employee Central

• The Permission to search for Inactive users is found via Admin Tools > Manage Permission Roles.
• If the above permission is not selected, the option to find inactive users is not available.
• This permission does not require target population. That means that it can not be individually controlled via role, based on target population.
• When the permission is checked, it will be granted to everyone in the Role.

1. Navigate to Admin Center > Manage Permission Roles
2. Click on the Target Role > Click on 'Permissions'
3. 'Manage Hires' or 'Manage Recruits' section > Permission Name: ‘Include Inactive Employees in the search’:

4. If the Permission is Enabled:

• The User will be able to search for Inactive Employees
• In the People Search, ‘Include inactive users in search’ check box becomes available and can be selected
• This will return inactive users as well as active users when searching in the 'People Search'

• Inactive will be listed as '(inactive)'
• Active Users will be displayed normally

IMPORTANT NOTES: 

• This permission does NOT impact behavior of the People Search in the global page header, for which the Inactive user search is controlled by a company-level configuration setting.
• This permission cannot be restricted to a target population and is granted to everyone in the permission role.
• This permission does NOT impact the behavior for the Org Chart search, inactive user will not be returned regardless if the permission is configured or not.

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SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions