2081237 - Job Alerts in Recruiting with RCM and RMK

Candidates may choose to set up saved searches so they can easily re-use search criteria they like, and can set up these saved searches as job alerts to inform them when new jobs are posted that match their interests.
This KBA covers the various scenarios with job alerts when RMK and RCM are both configured.

• SAP SuccessFactors Recruiting Management
• SAP SuccessFactors Recruiting Marketing

Important Notes:

• Job alerts in RCM cover internal and external jobs; RMK job alerts covers external jobs and internal jobs, only if internal career site powered by CSB is implemented.
• The candidate is the only user with control over the notifications to be received. They are the only ones that can first start them and the only ones that could unsubscribe to them, if needed.
• RMK alerts do not support "Job Alert Expired Notification" or "Job Alert Invalidated Notification"
• Enabling RMK alerts does not automatically stop RCM alerts from being sent. To be stopped, RCM alerts will need to be disabled.
• For Internal Job Alerts, the Email Address used is the address configured in the UDF file.
• It is possible to set alerts with the same keyword as the system won't check for duplicate, and the user can receive the same alert several times.

Candidate Account Simplification with Mobile Apply

With CAS and mobile apply, candidates can no longer access the external RCM alerts as they can only access the RMK alerts from the RCM profile.
New RCM external alerts will not be created, only RMK alerts.
Existing external RCM alerts will organically phase out as they will simply age out or be disabled if the candidate is hired or unsubscribes.
Provided RCM alerts are enabled, the internal RCM alerts will continue to work concurrently to the RMK alerts.
The customer may decide to disable RCM alerts but would then not have the use of internal alerts.

job, alert, notifications, RMK, external , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RMK , Recruiting Marketing , How To