2081557 - DPCS 2.0 cannot find valid dpcs - Recruiting Management

The following errors occur when trying to accept Data Privacy Consent Statement on career site:

• “cannot find valid dpcs for the dpcs type of 2” (for external candidates)
• “cannot find valid dpcs for the dpcs type of 1” (for internal candidates)

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Recruiting Management

 For external:

1. Go to career site
2. Click on Create Account
3. Click on hyperlink for the DPCS statement
4. Receive error: cannot find valid dpcs for the dpcs type of 2.

For Internal:

1. Log in to SF instance
2. Go to Careers
3. Click on My Candidate Profile
4. Receive error: cannot find valid dpcs for the dpcs type of 1.

• No statements configured after DPCS 2.0 is enabled
• No DPCS statement set as default
• DPCS statement not set as Active

1. Admin Center > Data Privacy Statement
2. Click on "Create New Statement"
3. Provide the Name, Type, Redirect URL for decline and assign countries:
   
4. Go to "Statement message" and provide the statement title and message also and add translation for desired languages if required:
   
5. Be sure to assign one of the statements as default statement also. This option is required in order to have all countries covered by one statement. In fact this option is making the specific statement usable for any country not specifically configured:
   
6. Please also ensure that the statement is active as per screenshot below:
   

dpcs, type 1, type 2, statement, consent, candidate, internal, external, 2.0, DPCS2. , KBA , sf recruiting management , sf privacy , sf dpcs 2.0 , sf statements , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem