SAP Knowledge Base Article - Public

2081557 - DPCS 2.0 cannot find valid dpcs - Recruiting Management

Symptom

I have DPCS 2.0 enabled, but I have the following error “cannot find valid dpcs for the dpcs type of 2” or “cannot find valid dpcs for the dpcs type of 1”. What should I do?

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Environment

SAP SuccessFactors Recruiting Management

Resolution

Statements for DPCS 2.0 are not automatically migrated from DPCS 1.0. Therefore, the customer must re-enter the statements and candidates are forced to re-accept the statement.
The statements for DPCS 2.0 can be configured in Admin Center > Data Privacy Statement

If there are no statements configured after DPCS 2.0 is enabled, the error message “cannot find valid dpcs for the dpcs type of “ appears when a candidate is asked to accept the statement.

  • “Cannot find valid dpcs for the dpcs type of 1” appears for internal candidates (as soon as they go to Careers → My Profile). You will have to create a separate statement to the login DPCS statement. It will be for internal candidates only. 
  • “Cannot find valid dpcs for the dpcs type of 2” appears for external candidates (as soon as they are creating a profile from the external website after clicking on Create an account link).

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Also, this error message will appear if no statements are set as “Set this as system default statement”. This option is required in order to have all countries covered by one statement. In fact this option is making the specific statement usable for any country not specifically configured.

Keywords

dpcs, type 1, type 2, statement, consent, candidate, internal, external, 2.0, DPCS2. , KBA , sf recruiting management , sf privacy , sf dpcs 2.0 , sf statements , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions