Symptom
- If a candidate is already HIRED they will no longer be considered Active as it was successful, hence they will not appear in the Referral Tracking tab
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Recruiting Management
Cause
The referrals are being filtered by active only.
Resolution
The user needs to toggle from "Active" to "All" on the Referral Tracking tab in order to see information on all employee referrals.
Keywords
Referrer, Referee, employee, referral, tracking, candidate, program, rcm, recruiting , KBA , sf recruiting , LOD-SF-RCM , Recruiting Management , Problem
Product
SAP SuccessFactors Recruiting all versions