SAP Knowledge Base Article - Public

2081572 - Referral not visible in Referral Tracking Tab - Recruiting Management

Symptom

  • Candidates referred through Employee Referral are not present in the Referral Tracking tab
  • If a candidate is already HIRED they will no longer be considered Active as it was successful, hence they will not appear in the Referral Tracking tab

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Cause

The referrals are being filtered by active only.

Resolution

The user needs to toggle from "Active" to "All" on the Referral Tracking tab in order to see information on all employee referrals.

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Keywords

Referrer, Referee, employee, referral, tracking, candidate, program, rcm, recruiting , KBA , sf recruiting , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions