SAP Knowledge Base Article - Public

2082143 - How to report a trouble to Verifications Inc., Clickboarding, First Advantage - Recruiting


  • Verifications Inc has split into two companies,   Clickboarding and First Advantage.  They have provided a list of clients which should be submitted to clickboarding which I have attached.  All others should go to the verifications email.  You should include all pertinent information on the case (candidate name, user name, req id  etc )  and the SF case number.  You will then get an email notification with a ticket number back from then.  All correspondence should be cut and pasted in the case as a private note and update client as usual.


  • Recruiting Management.


  • The email address’ are as follows:

          Trouble reporting:




  • For clickboarding only clients:

          Trouble reporting:



KBA , LOD-SF-RCM , Recruiting Management , How To


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