Symptom
Environment
SAP SuccessFactors Onboarding
Resolution
- The reason the activity is still showing "Referred to SSA" in the E-verify Work Queue is due to DHS still working on the case.
- You will need to wait for DHS or SSA to update.
- During this time your case will remain in Continuance.
- On day 11, if the case remains in Continuance, the Work Queue status will change to one of these possible statements:
- Employment Authorized
- Institute Additional Verification
- Case In Continuance – Either SSA or DHS Needs More Time to Resolve the Case
- SSA Final Nonconfirmation
Keywords
SF, success factors, ONB, OBD, on boarding, Department of Homeland Security, everify , KBA , LOD-SF-OBD-EVF , e-Verify , How To
Product
SAP SuccessFactors Onboarding