Symptom
This article provides information on what information support needs from the customer when they create an case.
Environment
- SAP SuccessFactors Onboarding
- SAP for Me
Reproducing the Issue
Cause
Resolution
Support Channels
- SAP Expert Chat
- SAP Schedule An Expert
- SAP Submit an case
The case form on the SAP for Me is used to report errors related to your SAP products or SAP support applications. If you have a "How to" question, visit SAP SuccessFactors Community where you can post questions to knowledgeable users and share ideas.
SAP SuccessFactors have number of resources that can provide resolution in your How To question, Errors, and Confirmation of System Behavior. See our resources below.
a. SAP Knowledge Base Articles
b. SAP SuccessFactors Community
c. SAP SuccessFactors Administration Guide
SAP KBA | SF Community | SAP Help Portal |
See Also
Keywords
SAP SuccessFactors, Onboarding, Help, Assistance ,How-To, HowTo, How To, howto, how to, Self-service, KBA, Instruction, Stepbystep, step by step, guidelines , KBA , LOD-SF-OBD-SYS , System Performance, Usability, Errors, Security , How To