SAP Knowledge Base Article - Public

2082938 - I deleted a content item but the feed still remains

Symptom

I deleted a content item but the feed still remains.

Image/data in this KBA is from SAP internal systems, sample data, or systems. Any resemblance to real data is purely coincidental.

Environment

SAP Jam Collaboration

Reproducing the Issue

You want to delete a content item: 
  1. Go to the Content section and locate the content item you wish to delete: 

  2. Choose More > Delete selected items

    delete content item.jpg

Cause

  • When you delete a content item (e.g. wiki, blog etc.), the related feed still exists.

  • This is expected behavior. The feed item is not deleted as, although related to,  it is separate from the content item
    • there may be discussions/comments on the feed item; these should not be deleted.
    • a user may have shared the feed
    • a user may have bookmarked the feed

Resolution


To delete the related feed:

  1. Click 'Feed Updates' and find the associated feed item

  2. Click inverted arrow icon, then 'Delete'

    delete feed.jpg


  3. A confirmation message appears, click Delete to remove the item from the group feed or profile wall

    popup.jpg

If your SAP Jam instance has a Home feed the feed will appear in it.

To remove the feed item from your Home feed, repeat steps 2 and 3 (above) in your Home feed.

Please note: The same applies if you delete a feed; the content that generated the feed will remain unless you go to the Content section and delete the content item:

delete content item.jpg

Keywords

SAP Jam feed, feed item, delete feed, delete feed items, remove, erase , KBA , LOD-SF-JAM , SAP Jam , LOD-SF-JAM-FED , Feed Issues , How To

Product

SAP Jam Collaboration all versions