SAP Knowledge Base Article - Public

2082961 - Requirements for Screen Capture and Webcam Recording - SAP Jam

Symptom

What are SAP Jam's Screen Capture and Webcam Recording Requirements?

Environment

SAP Jam

Resolution

Screen Capture and Webcam Recording Requirement

  • Java: Java Runtime Environment (JRE) 1.7.0_51 or higher is required
  • Browser Support & Version requirement:
    • Internet Explorer-> IE 11 and higher (Support for IE 8, 9, and 10 was dropped as of March 4, 2016; Microsoft ended support for Internet Explorer 9 and 10 on January 12, 2016)
    • Firefox-> Current version and the version prior to it
    • Chrome-> Current version and the version prior to it
    • Safari-> Versions 9 and 10
  • Adobe Flash plug-in: Required for non-WebRTC webcam and screen recordings
    • Version: 10.0 or higher
  • Cookies: Cookies must be enabled to run Jam

Please refer to the following User Guide page for the up to date list System requirements-> https://help.sap.com/viewer/user_help/6e5848ad40ca46b8bf10251a60e683b8.html

Keywords

System requirement Screen Capture Screen recording Webcam recording , KBA , LOD-SF-JAM , SAP Jam , How To

Product

SAP Jam Collaboration 1905