SAP Knowledge Base Article - Public

2083388 - What Group Emails Will I Receive and How Can I Change Them? - SAP Jam

Symptom

  • This article explains what email notification groups receive and how to set them up.
  • What Group Emails Will I Receive and How Can I Change Them?

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP Jam

Resolution

If you are subscribed to a group, you will automatically receive email notifications concerning all the activity in the group  
You have four frequency options for receiving group emails:

  • You can elect to get immediate notifications - every time there is an update in the group you will receive an email notification.  
  • You can elect daily notifications, which is the current default if you are subscribed to a group - you will recieve all the the notifications for that one group, once a day.  
  • You can elect weekly notifications - you will receive all the notifications for that group, once a week.  
  • You can elect none - you will never receive notifications for that group
  • By default your group email notificaions will be decided by whatever email notification setting a Group Admin has selected as default. 

If you'd like to change the frequency of these emails, there are 2 places where you can do so.

  1. In the group left-hand navigation
  • Your current email subscription is shown in the left-hand menu. To change your preference, simply click on 'Email Notifications' and make your selection.

       group notifications.jpg

     2. In 'Account Settings'.

  • Click on the wheel cog and then 'Account Settings'

steps.jpg

  • On the 'Account Settings' page click on 'Emails'

email.jpg

  • Scroll to the end of the page to 'Group Notificaitons' 
  • Here you can change youe group email notification preferences for multiple groups
  • Click on 'Save changes' when finished.

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Keywords

notificaitons, notification, e-mail, e-mail, e-mails, emails, "Jam notification", "Jam notificaitons", alert, alerts, notify, notifies , KBA , LOD-SF-JAM-EML , Email Notification Issues , How To

Product

SAP SuccessFactors HCM Core all versions