SAP Knowledge Base Article - Public

2083451 - Content of Alumni users after they are deactivated in SAP JAM and Work Zone


  • What happens to the content of users when they leave the company and are no longer part of SAP Jam?
  • How to delete documents for inactive users in SAP JAM?
  • If the employee is terminated or leaves the company, will the user's content on workspace get auto deleted?


  • SAP Jam Collaboration
  • SAP Work Zone


When the former employee status is changed in SuccessFactors from Active to Inactive, their status in Jam and Work Zone will change to "Alumni".

As mentioned in the guide Internal Users | SAP Help Portal you only have the option from the Action menu > "Clear Profile". The setting deletes the profile information, not the alumni user's content and feed items.

This is because Alumin users content remain. All their comments, documents, videos and groups remain intact and nothing is ever deleted.

See Also

Internal Users | SAP Help Portal


Alumni, user content, content uploaded by alumni user, workzone , KBA , LOD-SF-JAM-ALU , Alumni Users , How To


SAP Jam Collaboration all versions