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SAP Knowledge Base Article - PublicSymptom
- What happens to the content of users when they leave the company and are no longer part of SAP Jam?
- How to delete documents for inactive users in SAP JAM?
- If the employee is terminated or leaves the company, will the user's content on workspace get auto deleted?
Environment
- SAP Jam Collaboration
- SAP Work Zone
Resolution
When a former employee's status is changed from Active to Inactive in SuccessFactors, their status in SAP Jam and SAP Work Zone will automatically change to "Alumni".
As mentioned in the Internal Users | SAP Help Portal, the only available option under the Action menu is "Clear Profile". This setting deletes the user's profile information, but it does not remove the alumni user's content or feed items.
This is because alumni users' content remains in the system. All their comments, documents, videos, and group contributions stay intact—nothing is ever deleted.
See Also
Keywords
Alumni, user content, content uploaded by alumni user, workzone , KBA , LOD-SF-JAM-PRF , User Profile , How To
Product
SAP Jam Collaboration all versions
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