Symptom
When someone leaves our company and no longer is part of SAP Jam, what happens to the content they have uploaded or posted? Example, if they have created a video, do we lose that when they become inactive?
Environment
SAP Jam Collaboration
Resolution
- When an employee leaves the company, ALL their content remains in SAP Jam. All their comments, documents, videos and groups remain intact. Nothing is ever deleted. But the user's name is just displayed as 'Alumni' for that content.
- Unless an end user selects to Purge your deleted content via Account Settings > Trash > Choose item to be Purged > “Purge” .
- When the former employee status is changed in SuccessFactors from Active to Inactive, their status in Jam will change from Active to Alumni.
Keywords
Alumni user content content uploaded by alumni user What happens to content of an employee that leaves? , KBA , LOD-SF-JAM-ALU , Alumni Users , How To
Product
SAP Jam Collaboration all versions