SAP Knowledge Base Article - Public

2083581 - How do I deal with an employee no longer with the company? SAP Jam

Symptom

  An employee left the company, how do I remove them from SAP Jam?

Environment

SAP Jam Collaboration

Resolution

As soon as the user's access to SuccessFactors (or other SAP Product integrated with Jam) is revoked, they also won't be able to get to Jam, as it's access is based on its user status.
Just like new user accounts are created during the nightly sync between SuccessFactors and Jam (that runs at 7 PM DataCenter time), any inactive employee accounts will be set to Alumni within Jam.  Any content they created will still be accessible.

Keywords

how to disable jam users - user no longer employee , KBA , LOD-SF-JAM , SAP Jam , How To

Product

SAP Jam Collaboration all versions