Symptom
Environment
SAP Jam Collaboration
Resolution
As soon as the user's access to SuccessFactors (or other SAP Product integrated with Jam) is revoked, they also won't be able to get to Jam, as it's access is based on its user status.
Just like new user accounts are created during the nightly sync between SuccessFactors and Jam (that runs at 7 PM DataCenter time), any inactive employee accounts will be set to Alumni within Jam. Any content they created will still be accessible.
Keywords
how to disable jam users - user no longer employee , KBA , LOD-SF-JAM , SAP Jam , How To
Product
SAP Jam Collaboration all versions