SAP Knowledge Base Article - Public

2083698 - Bank Statement Upload Error: 'Unexpected Error During Backend Processing.'


You are trying to upload a bank statement Inbound file for the import format MT940 UK. The upload terminates with an exception and an error message.


SAP Business ByDesign

Reproducing the Issue

  1. Go to Liquidity Management work center.
  2. Go to File Management view and select Inbound Files subview.
  3. Click New and select Inbound File.
  4. Under Attachments click Add and select File.
  5. Add the file and click Start File Upload.

File Type: Bank Statement
Company: 123
Bank ID: PRQ
Import Format: MT 940 UK

System throws the error message: 'Unexpected Error During Backend Processing'


As per MT 940 format in Tag 25, it is expected to have either International Bank Account Number (IBAN) or Society for Worldwide Interbank Financial Telecommunication (SWIFT - Bank Identifier Code) /Account Number.

If the file does not comply with MT 940 format as the tag :25: only seems to contain Account Number in the file that you submitted.

Ex: In the MT 940 file the tag 25 looks like in the below format preceding by tag 20 here the format is incorrect for tag 25 without preceded by SWIFT BIC.



In ByDesign we support the SWIFT MT 940 version and not the non SWIFT. You need to maintain IBAN or SWIFT and proceed with the process.

In the below example the Tag 25 in the MT 940 should look in the format provided here.



mt940 uk; an error occurred; iban; bank account number; :25: , KBA , SRD-FIN-CLM , Cash and Liquity Managment , How To


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