Symptom
This KB article provides detailed information for users attempting to build their own calculations within Compensation & Variable Pay.
Note:
- Support is typically unable to troubleshoot any custom calculations (formula) when these are either broken or you are unable to create a valid calculation.
- Calculations are by nature complex and unique to your plan and should be developed with assistance from a paid partner or professional services engagement.
- If you do encounter calculation issues with custom formulas etc we would recommend the formula to be broken down. This will identify the potential problem.
- If the field is presenting one of the below scenarios, it means that the custom formula created is not entirely correct, like missing a function or using additional functions that are not required. If that is the case, implementation partner or professional services must be engaged to verify.
- The worksheet is launched and the field is displayed as N/A but populated once any change is made to the form.
- The worksheet is launched and the field is correctly populated, but switches to N/A once any change is made to the form.
- If you are not following the best practices recommended, your calculations (formulas) may behave with inconsistencies.
- It's not recommended to use formulas with blank values in between ' ' or " ". The best practice is to have a value between the quotation marks.
Important:
- When creating formulas please note it is NOT recommended to have more than 10-15 conditions when using the IF, THEN or ELSE syntax.
- If this is something you are looking to implemement we suggest using a lookup table.
- Attached to this KB article is an example of a custom formula using the IF syntax, which is not recommended.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP SuccessFactors Compensation
- SAP SuccessFactors Variable Pay
Product
Keywords
custom formulas, compensation formulas, calculations, formulas, complex formulas, manage data, managing data, lookup tables, sf, success factors,formula inconsistency, tables, , KBA , sf compensation manage data , LOD-SF-CMP-ADM , Admin Tools, Settings, Permissions , LOD-SF-VRP-ADM , Admin Tools, Settings, Permissions , How To
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