SAP Knowledge Base Article - Preview

2084630 - Emails - Routing Comments and Email Notifications Between Steps Not Working - Compensation

Symptom

  • Explains the scenarios where you will not see the standard routing options to enter a comment and send email to the recipient in the next step when routing a form from current step.
  • Not able to enter comments and receive notification when moving the form to next step. Admin at admin review step is not allowed to enter comments when routing his own form to the next step (user step), nor does he gets an email. Admin is able to enter comments for all other planners and an email is triggered for all other planners. 


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Environment

  • Compensation

Product

SAP SuccessFactors HXM Core all versions

Keywords

KBA , sf compensation workflow , LOD-SF-CMP , Compensation Management , Problem

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