Symptom
Environment
- Compensation
Resolution
Use form creation hierarchy for Compensation Rollup Report checkbox.
This feature is now obsoleted due to enhancements to rollup logic that no longer requires this be enabled.
This feature required the use of "Generate Hierarchy for Rollup Report”, which also is a feature no longer available in comp admin 2.0.
Customers should no longer have this enabled in their instance and may request support to disable this if they had this enabled in the past.
Use of this feature may now result in an error:
"The report could not be completed as requested. This may have been caused by missing or inactive employees within the employee hierarchy. Please contact your system administrator to investigate such a possibility and correct it before running this report again."
Note: Planner Hierarchy is not supported with rollup reports. The rollup report utilizes an organizations regular hierarchy relationships, but when you use the planner mode, you are in effect creating ad hoc relationships that do not follow the regularly defined hierarchy that the roll up report is not able to maintain as data changes. Therefore if no changes occur it will work, but will degrade the more changes are made.
If your compensation template is configured to use rollup mode then you may see unexpected results when using the rollup report and manager changes occur or when you update data via imports as this is not a supported mode. Correct operation of rollup reports is only supported when using standard manager hierarchy or second manager hierarchy.
If you are using planner hierarchy your template will be configured with
<comp-plan-creation rollup-users="1"/>
<comp-manager-hierarchy type="
Keywords
pagecid keyword: admin_admin-testing-cid , KBA , sf compensation reports , LOD-SF-CMP , Compensation Management , How To